FAQs

FAQ for DAQWORX

DAQWORXSoftware

  • Does DAQWORX support Windows 10?

    DAQWORX is composed of several programs. Of those, MXLOGGER and DAQEXPLORER do support Windows 10. The others support Windows 8.1 or earlier. For details, see the following website. DAQWORX Data acquisition system integrated software

    Publishd:
    May, 2018
    ID:
    w0013076
    Category:
    Specification
  • How can I view historical data files (*.mld) and reports (*.rbi) from DAQLOGGER on a Windows 10 PC?

    Use the latest version of SMARTDAC+ Standard Universal Viewer.

    Publishd:
    May, 2018
    ID:
    w0013077
    Category:
    Specification
  • How can I view historical data files (*.daq) and reports (*.rbi) from DAQ32 and DAQ32Plus on a Windows 10 PC?

    Use the latest version of SMARTDAC+ Standard Universal Viewer.

    Publishd:
    May, 2018
    ID:
    w0013078
    Category:
    Specification
  • On the AddObserver runtime trend screen, I set the smallest possible zoom factor. If I want to do monitoring for a longer period of time, what should I do?

    You can monitor up to 1800 points on the trend screen, and you can’t reduce the zoom factor beyond that. However, if you want to monitor longer than that, you can try lengthening the sampling interval per data.

    Publishd:
    Mar, 2018
    ID:
    w0013075
    Category:
    Specification
  • When upgrading DAQWORX software, do I first enter the initial or upgrade license number?

    Enter the upgrade license first, and then the license number of the old version. If the old license number is a combination of 3 numerical blocks, leave the 2nd block of the text input box blank, and enter the old license number. For details, see "Upgrading the Software" in "WX1000 DAQWORX Ins...

    Publishd:
    Aug, 2017
    ID:
    w0013074
    Category:
    Setting
  • Wants to automatically start GateμR, GateMW/MW, and GateOPC when starting the PC.

    Yes. Use the following procedures. In the GateμR program, on the Monitor/Status tab, turn ON the “Start monitor at startup” button. When you turn ON “Start monitor at startup” in the Monitor/Status tab, data acquisition starts according to the saved environment set...

    Publishd:
    Nov, 2016
    ID:
    w0013073
    Category:
    Setting
  • Meaning of “LackData” and “num” in the DAQLOGGER logs.

    When logging in DAQLOGGER, “LackData” appears in the logs if some data is missing, and “num” is the number of missing data.

    Publishd:
    Aug, 2016
    ID:
    w0013071
    Category:
    Specification
  • Software upgrades (entering license numbers)

    First enter the upgrade license number in the DAQWORX installer. Next, enter the license number for the old version. See “Upgrading the Software” in the WX1000 DAQWORX Installation & Operation Guide (IM WX1000-01E).

    Publishd:
    Aug, 2016
    ID:
    w0013072
    Category:
    Setting
  • Alarm appears in the DARWIN (DC100) screen, but in the DAQ32Plus screen, the alarm stays green (doesn't turn red)

    Check whether "Alarm data" is checked in the DAQ32Plus Logger acquisition conditions. If not, the alarm on the DAQ32Plus screen remains green and doesn't turn red even if an alarm is reported on the DARWIN hardware.

    Publishd:
    Apr, 2016
    ID:
    w0013067
    Category:
    Software
  • Wants to add a channel to an existing panel screen on AddObserver Builder

    In the configuration dialog box, first select the HOST tab, and then press the Get info button. Then, select the CHANNEL tab, and add the channel.

    Publishd:
    Apr, 2016
    ID:
    w0013068
    Category:
    Software
  • When installing the latest version of DAQWORX, the message, "Can't be executed by itself" appears

    1) Check whether the extracted folder exists on the hard drive of the PC on which you want to install DAQWORX. (It can't be installed from the server.) 2) Confirm that you are launching the setup.exe file that resides directly within the extracted "DAQWORX_Rx.xx.xx" directory (where x.xx.xx is the ...

    Publishd:
    Apr, 2016
    ID:
    w0013069
    Category:
    Software
  • When connecting the WT300 series with GateWT and performing automatic model determination on the GateWT, the message, "Cannot open a communication port" appears.

    When connecting the WT300 with GateWT, you should actually enable your Windows firewall settings, and then for "Inboud Rules" under Advanced settings, set to enable for GateWT related settings (green check mark).

    Publishd:
    Apr, 2016
    ID:
    w0013070
    Category:
    Software
  • Communication not working on Windows 7

    DAQWORX has a program that performs communication, but it can be interfered with by the Windows firewall. If a program fails to run due to the Windows firewall, you can either disable the firewall or refer to the document below to specify to "Allow a Program Through Windows Firewall." Not...

    Publishd:
    Jul, 2014
    ID:
    w0013004
    Category:
    Wiring/Connection/Communciation
  • Windows XP firewall

    On Windows XP SP2 the Windows firewall is predefined and enabled, so this dialog box may appear if you launch or operate software. Confirm that the name of the software appears in the Name field, and that "Yokogawa Electric Corporation" appears in the Issued by field, then click the button...

    Publishd:
    Jul, 2014
    ID:
    w0013001
    Category:
    Specification
  • Does not run on Windows Vista

    DAQWORX won't work properly on Windows Vista if you install it in the Program Files folder. When installing for the first time, install it in a folder other than the Program Files folder (the default is the DAQWORX folder). If you have already installed it in the Program Files folder on Windows 2000...

    Publishd:
    Jul, 2014
    ID:
    w0013002
    Category:
    Specification
  • Time incorrect during use in North America

    As a result of the Energy Policy Act that was enacted in the US and Canada in 2007, the daylight savings time ("Summer time") period was changed. This means that before and after January 1, 2007, the time will differ by 1 hour for 4 weeks during the year (the last three weeks of March, and...

    Publishd:
    Jul, 2014
    ID:
    w0013003
    Category:
    Specification
  • Communication formats compatible with DAQLOGGER

    Ethernet, RS-232C, and RS-422A/485.

    Publishd:
    Jul, 2014
    ID:
    w0013005
    Category:
    Wiring/Connection/Communciation
  • Connection with Modbus instruments

    By using GateModbus, you can acquire data from Modbus devices on DAQLOGGER.

    Publishd:
    Jul, 2014
    ID:
    w0013006
    Category:
    Wiring/Connection/Communciation
  • Connecting multiple products to DAQLOGGER

    Yes. Up to 32 units can be connected.

    Publishd:
    Jul, 2014
    ID:
    w0013007
    Category:
    Specification
  • E-mail alarm transmission

    Yes. Set this up in the event processor.

    Publishd:
    Jul, 2014
    ID:
    w0013008
    Category:
    Specification
  • Executing record start from communication format clients compatible with DAQLOGGER

    Yes. Use the remote controller function.

    Publishd:
    Jul, 2014
    ID:
    w0013009
    Category:
    Specification
  • µR10000/µR20000 data acquisition

    Yes, by using GateµR along with DAQLOGGER.

    Publishd:
    Jul, 2014
    ID:
    w0013010
    Category:
    Specification
  • Displaying MX100 and DA100 data

    MX100 → GateMX/MW or MXLOGGER → DAQLOGGER DA100 → DAQLOGGER with the above you can load both data on DAQLOGGER, but it will take at least one second.

    Publishd:
    Jul, 2014
    ID:
    w0013011
    Category:
    Specification
  • Channel number value when specifying MXLOGGER from DAQLOGGER

    When viewing MXLOGGER from DAQLOGGER, the MXLOGGER data is distinguished by the MXLOGGER system number. The system number is set automatically according to the MX scan interval and unit. When specifying an MXLOGGER on DAQLOGGER, if you specify a system number while specifying an address and then per...

    Publishd:
    Jul, 2014
    ID:
    w0013012
    Category:
    Specification
  • Number of acquisition channels per second with 9600 bps RS-422 communication

    In general it is difficult to say because acquisition performance varies greatly according to factors such as communication speed and PC specifications, in addition to the number of connected units and channels. In your case, the speed of your serial communication will have a big effect. If you conn...

    Publishd:
    Jul, 2014
    ID:
    w0013013
    Category:
    Specification
  • Guideline for adjusting the timeout time and acquisition interval set on GateCONTROL

    With the Ethernet gateway function for VJET and UT351/UT551, the serial communication timeout with devices connected downstream is about 4-5 seconds, therefore you should set the timeout time on GateCONTROL at about 5 seconds or perhaps more.

    Publishd:
    Jul, 2014
    ID:
    w0013014
    Category:
    Specification
  • Ethernet cable for connecting to products

    If connecting the PC directly to the DX100, use one cross cable. If going through a hub, use 2 straight cables.

    Publishd:
    Jul, 2014
    ID:
    w0013016
    Category:
    Model selection
  • Differences between DAQLOGGER and DAQEXPLORER recording functions

    Generally, the recording functions differ as follows. On DAQLOGGER, data from multiple products is acquired and recorded together at the time of the PC, so it has a degree of synchronicity. With DAQEXPLORER, files are recorded at the time on the product and transferred, therefore data from multipl...

    Publishd:
    Jul, 2014
    ID:
    w0013017
    Category:
    Specification
  • Logging does not start even after the date/time specified on DAQLOGGER

    After you start scanning, you have to start logging too. After you start logging, the files will start to be created at the specified date/time.

    Publishd:
    Jul, 2014
    ID:
    w0013018
    Category:
    Specification
  • Viewing the DAQLOGGER screen on another PC

    Yes, you can if you use the DAQLOGGER client.

    Publishd:
    Jul, 2014
    ID:
    w0013019
    Category:
    Specification
  • String for DAQLOGGER TAG, TAG comment, and GR name

    The TAG numbers cannot be changed. They are fixed from TAG0001 to TAG1600. The TAG comment can be up to 16 half-width alphanumeric characters, and the GR name can be up to 8.

    Publishd:
    Jul, 2014
    ID:
    w0013020
    Category:
    Specification
  • Data that can be displayed in DAQLOGGER's real time trends

    3600. Data beyond that are invisible.

    Publishd:
    Jul, 2014
    ID:
    w0013021
    Category:
    Specification
  • Outputting an alarm beep on DAQLOGGER

    Open the alarm window, then check Alarm sound in the Monitor menu.

    Publishd:
    Jul, 2014
    ID:
    w0013022
    Category:
    Specification
  • Auto printout of hourly and daily reports on DAQLOGGER

    You can create them with the Report function, but you cannot print them out.

    Publishd:
    Jul, 2014
    ID:
    w0013023
    Category:
    Specification
  • Unable to open file after automatic conversion to Excel format in DAQLOGGER

    Check the number of data and tags. Excel's maximum worksheet size is 65536 rows by 256 columns. Set it up so that the number of data along the time axis is 65536 or less, and the number of tags is 250 or less.

    Publishd:
    Jul, 2014
    ID:
    w0013024
    Category:
    Specification
  • Units of file division on DAQLOGGER during recording

    Files can be automatically divided by number of data, day, or hour. Also, with the latest versions (R7.08 or later), files can be divided by month.

    Publishd:
    Jul, 2014
    ID:
    w0013025
    Category:
    Specification
  • Upgrading the software

    Yes, an inexpensive release upgrade kit is available.

    Publishd:
    Jul, 2014
    ID:
    w0013026
    Category:
    Model selection
  • Unable to launch Gate software on Windows Vista or later.

    GateDX-P, GateWT, GateOPC, and GateMODBUS can be run as an automatically executing service, but this is not available on Windows Vista. Instead, please use the function included in the latest version (GateDX-P: R1.05 or later, GateWT: R2.04 or later, GateOPC: R1.06 or later, GateMODBUS: R2.05 or lat...

    Publishd:
    Jul, 2014
    ID:
    w0013027
    Category:
    Specification
  • Deleting data files recorded on the main unit from DAQEXPLORER

    You can delete data files in external media by dragging them to the recycle box on the DAQEXPLORER desktop. Files in internal memory cannot be deleted.

    Publishd:
    Jul, 2014
    ID:
    w0013028
    Category:
    Specification
  • Ethernet connection

    Correctly set the IP address, subnet mask, and default gateway on the PC, connect the PC to a LAN, then use the following procedure. Launch DAQEXPLORER desktop. Enter the user name and password. (The default user name is "admin," with a password of "0") Click File > New moun...

    Publishd:
    Jul, 2014
    ID:
    w0013029
    Category:
    Wiring/Connection/Communciation
  • Time setting on the DX connected from DAQEXPLORER

    Yes. It is set manually, under the Set Time.

    Publishd:
    Jul, 2014
    ID:
    w0013030
    Category:
    Setting
  • Unable to open file after converting to Excel in the DAQEXPLORER viewer

    Check the number of data. Excel's maximum worksheet size is 65536 rows by 256 columns. If there are 65536 or more data along the time axis, the file cannot be opened in Excel. For example, if 1 second of data data is taken every second for 1 day, that totals 86400 data which exceeds the maximum. Wh...

    Publishd:
    Jul, 2014
    ID:
    w0013031
    Category:
    Specification
  • Automatic conversion of recorded data files to Excel

    Yes, by using DAQEXPLORER. Connect the DX100 or DX200 to a PC via Ethernet or RS-232C and set up DAQEXPLORER to automatically transfer and convert recorded data files. This will create Excel files on the PC's hard disk.

    Publishd:
    Jul, 2014
    ID:
    w0013032
    Category:
    Specification
  • Location of automatically converted files

    They are created in the same folder specified for automatic file transfer.

    Publishd:
    Jul, 2014
    ID:
    w0013033
    Category:
    Specification
  • Manual conversion of transferred files to Excel

    Yes. You can convert files by dragging them to the EXL CONVERT icon on the DAQEXPLORER desktop screen. You can convert them in batches by dragging multiple files at once.

    Publishd:
    Jul, 2014
    ID:
    w0013034
    Category:
    Specification
  • DAQEXPLORER automatic file transfer and automatic file conversion

    No. If DAQEXPLORER is not running, automatic file transfer and automatic file conversion cannot be executed.

    Publishd:
    Jul, 2014
    ID:
    w0013035
    Category:
    Specification
  • Files not automatically transferred

    The automatic file transfer update interval is the interval at which the DX, MV, or other unit's recorded data files are checked. If the check finds that there are no un-sent recorded data files, none are transferred. If recorded data file creation on the DX, MV, or other unit is 1 day, file transfe...

    Publishd:
    Jul, 2014
    ID:
    w0013036
    Category:
    Specification
  • Trend display line width

    Display data files record a maximum and minimum value at each data point. These values are joined by a vertical line, resulting in a thick trend line.

    Publishd:
    Jul, 2014
    ID:
    w0013037
    Category:
    Specification
  • Monitoring and recording multiple products on DAQ32Plus

    No. DAQ32Plus only supports 1 unit. We recommend using DAQLOGGER.

    Publishd:
    Jul, 2014
    ID:
    w0013038
    Category:
    Specification
  • Unable to connect via Ethernet

    Communication cannot open if the IP address is the same.

    Publishd:
    Jul, 2014
    ID:
    w0013039
    Category:
    Wiring/Connection/Communciation
  • Communication formats compatible with DAQ32Plus

    Ethernet, RS-232C, RS-422A/485, and GPIB.

    Publishd:
    Jul, 2014
    ID:
    w0013040
    Category:
    Wiring/Connection/Communciation
  • Recommended GPIB port manufacturers

    Please use National Instruments (NI).

    Publishd:
    Jul, 2014
    ID:
    w0013041
    Category:
    Model selection
  • DAQ32Plus unable to open Ethernet communication

    Double-click the DAQ32Plus environment settings icon, click the Environment tab, and make sure ETHERNET is selected and that the DA100's IP address is set. If the IP address is not set, set it and then restart DAQ32Plus.

    Publishd:
    Jul, 2014
    ID:
    w0013042
    Category:
    Wiring/Connection/Communciation
  • Port number and other settings entered on DAQ32Plus client, but unable to connect

    Launch the DAQ32Plus monitor, then start the client.

    Publishd:
    Jul, 2014
    ID:
    w0013043
    Category:
    Wiring/Connection/Communciation
  • Unable to set the IP address

    With the latest version (R11.06 or later), running of the IP address setting program is restricted by the Windows firewall. Please disable the Windows firewall, and then follow the explanation in the appendix of the DAQWORX Installation and Operation Guide to register the DAQ32Plus launcher program ...

    Publishd:
    Jul, 2014
    ID:
    w0013044
    Category:
    Wiring/Connection/Communciation
  • In the monitor, the PC and trend time are different

    The time in the trends is the time on the DA100. When connected for a long time, the times on the PC and DA100 can start to diverge. Closing and then reopening the connection will synchronize the times because the PC's time is automatically set on the DA100.

    Publishd:
    Jul, 2014
    ID:
    w0013045
    Category:
    Specification
  • Viewing DAQ32Plus real time trends on multiple PCs

    Yes, by using the DAQ32Plus client package. The latest version supports monitoring of 1 DAQ32Plus monitor server by up to 16 clients.

    Publishd:
    Jul, 2014
    ID:
    w0013046
    Category:
    Specification
  • Number of channels that can be displayed per group in the DAQ32Plus real time trend screen

    Up to 30 groups of up to 32 channels each can be created. You can set the display span in the detailed display settings.

    Publishd:
    Jul, 2014
    ID:
    w0013047
    Category:
    Specification
  • Sorting of channels in the DAQ32Plus group assignments

    Yes.

    Publishd:
    Jul, 2014
    ID:
    w0013048
    Category:
    Specification
  • Data that can be displayed in DAQ32Plus' real time trends

    Up to 1800.

    Publishd:
    Jul, 2014
    ID:
    w0013049
    Category:
    Specification
  • DAQ32Plus strain initial balancing

    Upload settings as follows: Darwin setting icon > Communication > Receive. Next, select Communication > Execute > Balance. Select Balance for the execute type, then select the range of channels and execute the balancing. (Setting the execution type to "Initialize" restores the ...

    Publishd:
    Jul, 2014
    ID:
    w0013050
    Category:
    Specification
  • Unable to record on a DA100 connected with DAQ32Plus

    If you have not changed any settings, check the following. Check the amount of free space on the hard disk, and perform error checking Check the DA100 power, and whether the green STATUS lamp is lit Communication cable connection and replacement

    Publishd:
    Jul, 2014
    ID:
    w0013051
    Category:
    Wiring/Connection/Communciation
  • Exclamation point "!" displayed on the DAQ32Plus hard disk icon

    The exclamation point is displayed when data cannot be written to the hard disk. Check whether the save destination folder exists, and whether there is sufficient free space on the disk.

    Publishd:
    Jul, 2014
    ID:
    w0013052
    Category:
    Specification
  • Automatic conversion of measured data files to Excel on DAQ32PLus

    Yes, with the auto processor.

    Publishd:
    Jul, 2014
    ID:
    w0013053
    Category:
    Specification
  • Adding channels when DAQLOGGER is connected to the MW100

    Stop monitoring and recording on DAQLOGGER, then perform steps 1 to 3. On GateMX/MW, click the Acquire button of the corresponding MW100 to get the MW100's information. In DAQLOGGER manager, use "ENVI" on the Gate to perform automatic model determination. Under "TAG assignments,&q...

    Publishd:
    Jul, 2014
    ID:
    w0013054
    Category:
    Wiring/Connection/Communciation
  • Connecting GateDX-P to DAQLOGGER

    The following shows you how to assign 2 instances of Gate to DAQLOGGER. Launch GateDX-P, then click the ENVI button in DAQLOGGER manager. After GateDX-P starts, click the ENVI button in DAQLOGGER manager. Assign 2 Gates Click the address field of the first Gate, enter the port number and address...

    Publishd:
    Jul, 2014
    ID:
    w0013055
    Category:
    Wiring/Connection/Communciation
  • Supported Windows OS for DAQWORX

    Check the next page for the latest OSs supported. DAQWORX download page

    Publishd:
    Jul, 2014
    ID:
    w0013056
    Category:
    Other
  • Time displayed on DAQLOGGER

    It is the DAQLOGGER time, in other words, the time on the PC.

    Publishd:
    Jul, 2014
    ID:
    w0013057
    Category:
    Specification
  • Recording stops when copying data files being recorded on DAQLOGGER

    When data files are being recorded, the OS prevents them from being accessed by other software. If DAQLOGGER attempts to write to a file being copied, it will be prevented from doing so. Do not copy files being recorded.

    Publishd:
    Jul, 2014
    ID:
    w0013058
    Category:
    Specification
  • Handling PC shutdowns while DAQLOGGER is running

    If DAQLOGGER stops while communicating with the DX1000, depending on the timing, the DX1000 might enter a response wait state and be unable to receive any other commands. With apologies, please turn OFF the DX1000 and restart DAQLOGGER.

    Publishd:
    Jul, 2014
    ID:
    w0013059
    Category:
    Wiring/Connection/Communciation
  • Monitor switching when changing alarm values on DAQLOGGER

    Unfortunately you will need to stop DAQLOGGER. When you rescan, the changed alarm values will apply.

    Publishd:
    Jul, 2014
    ID:
    w0013060
    Category:
    Specification
  • Using two GateModbus licenses on DAQLOGGER

    With DAQWORX programs, even if the licenses are different, you cannot run multiple instances of the same software on the same OS. If using two GateMODBUS licenses, please use two different PCs, configuring them as follows. 1st PC: GateMODBUS,DAQLOGGER 2nd PC: GateMODBUS

    Publishd:
    Jul, 2014
    ID:
    w0013061
    Category:
    Specification
  • Starting the DAQEXPLORER monitor server

    DAQEXPLORER monitor server starts automatically when you start DAQEXPLORER.

    Publishd:
    Jul, 2014
    ID:
    w0013063
    Category:
    Specification
  • Setting an IP address on an Ethernet module using DAQ32Plus

    Since the OS security level has increased, you can no longer set the Ethernet module's IP address on Windows 7. Data acquisition will be unaffected, but for the IP address setting use a Windows XP PC with DAQ32 installed.

    Publishd:
    Apr, 2014
    ID:
    w0013064
    Category:
    Wiring/Connection/Communciation
  • Format of DAQ32Plus upgrade license number

    It is a number starting with 101, and is included in your DAQ32Plus CD case. If you lose the license number, order model no. WX102.

    Publishd:
    Apr, 2014
    ID:
    w0013065
    Category:
    Wiring/Connection/Communciation